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Botswana: The Preparation of Development Guidelines and Customised Investment Models for Kasane-Kazungula Priority Tourism Sites

Botswana: The Preparation of Development Guidelines and Customised Investment Models for Kasane-Kazungula Priority Tourism Sites

The Botswana Government, in partnership with UNWTO, is embarking on an ambitious journey to transform Kasane-Kazungula, nestled in the scenic northwest region of our country, into a bustling international and domestic tourism hotspot.

                                                     

The mutual commitment to this vision is grounded in meticulous planning and research, as exemplified by two ground-breaking studies initiated by the Ministry of the Environment and Tourism in collaboration with UNWTO. These studies, namely the ‘National Tourism Development Master Plan for Botswana’ and the ‘Tourism Development Master Plan for Kasane-Kazungula Area,’ provide the blueprint for tourism excellence.  

The strategy leverages the rich resources of Kasane-Kazungula, including Chobe National Park, Chobe River, Namibia's wetlands, Africa's Four Corners, and the historical significance of the War of Liberation. These resources offer diverse wildlife, a sanctuary for the world's largest elephant population, stunning views of Namibia's wetlands, and unique geographical features, making Kasane-Kazungula a valuable destination.         

This comprehensive study has illuminated the path to uniqueness for Kasane-Kazungula, reshaping its destiny as a tourism powerhouse. Focused on the Development of Investment Guidelines and Customized Investment Models for the Priority Tourism Sites, it has delivered a resounding confirmation of the region's extraordinary potential for investment.  

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Advancing Climate Action – The Glasgow Declaration: Signatory Engagement Event on Planning and Pathways

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Winners of 2022-2023 UNWTO Students’ League Grand Final Announced

Winners of 2022-2023 UNWTO Students’ League Grand Final Announced

The 2022-2023 UNWTO Students’ League concluded with a celebration of young tourism talent.

The Grand Final of the flagship event for supporting students in tourism bought together high School and undergraduate students from Switzerland and Bosnia & Herzegovina.

Tourism for rural development challenge

The 2022-2023 Students' League challenged students to create support rural development through tourism by creating Instagram accounts to promote a rural destination in their countries.

For this Grand Final, the jury panel was made up of national and international experts from UNWTO, Academia and private sector stakeholders. In making their decision, the expert jury judged elements such as innovation, and feasibility of the idea as well as their potential to contribute to the fulfillment of the Sustainable Development Goals.

The winning team in the High School category was Team Rose Brandis from Mješovita srednja škola Travnik in Bosnia & Herzegovina. In the Undergraduate category, the jury named Team VS-TIM, Visoka škola za turizam i menadžment Konjic from Bosnia & Herzegovina and Team SHL from Schweizerische Hotelfachschule Luzern in  Switzerland as joint winners.

Journey to the final

After successfully passing through the initial phase on the National Final4 competitions in their countries during 2022 and 2023, three teams made it through to the Grand Final, Team Rose Brandis, representing Bosnia and Herzegovina - Team Rose Brandis from Mixed Secondary School Travnik and Team VS-TIM from Konjic College of Tourism and Management, and representing Switzerland – Team SHL from the Swiss Hotel Management School Lucerne.

For this first Grand Final, UNWTO counted on the partnership of the Universidad Complutense de Madrid, Affiliate Member and part of the Affiliate Members Board. The Universidad Complutense de Madrid has been a true knowledge leader for almost 800 years and has a long and proud history of producing the best minds and developing the best young talent. The Ayuntamiento de Madrid also contributed by showing the teams the beauty and hidden gems of Madrid.

Youth empowerment for tourism's future

The UNWTO Students League provides students with a platform that empowers and motivates them, by giving them real-time knowledge on our sector and experience by working on creating innovative and sustainable solutions for the challenges that the sector is facing. This initiative not only brings Tourism closer to younger generations but, by bringing together these young people with government officials, representatives of tourism industry, experts and other major stakeholders, it also bridges the gap between the realities of the sector and students' education and training, enabling young people to enter the labour market in the future as highly qualified and skilled professionals.

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AM NEWS | VOL. 60 December 2023

AM NEWS | VOL. 60 December 2023

Dear Affiliate Members,

I am pleased to introduce you to a new edition of the Affiliate Members Newsletter. This monthly publication will inform you about the latest news, events, and initiatives related to your membership and our Affiliate Members network. Also included is the updated calendar of events for 2023, featuring the main UNWTO events and those carried out by our Affiliate Members, with the participation of the Affiliate Members Department or the UNWTO.

Before immersing ourselves in the holiday spirit, I would like to draw your attention to a few noteworthy events and initiatives that have recently involved our Affiliate Members, and that will be covered in details in this issue:

  • World Travel Market London
  • International Congress on Thermal Tourism
  • Working Meeting of the Board of Affiliate Members
  • UNWTO Affiliate Members Working Session
  • Seoul Sustainable Tourism Conference 2023
  • 7th UNWTO World Global Conference on Wine Tourism

The increased level of participation of our Affiliate Members, both during events organized by UNWTO, and during events organized by other Affiliate Members is a very positive sign that our network is growing stronger, allowing us to establish fruitful business relationships within the network. This increased engagement contributes to the success of our shared goals and the Organization's mission of developing a more responsible sustainable and accessible tourism industry.

Lastly, I would like to express my gratitude for the significant number of proposals we received from our Affiliate Members in response to the Call for Proposals for UNWTO's General PoW 2024-2025. We are excited to put these visionary initiatives into action starting in 2024 and to collaborate closely with our Affiliate Members, reinforcing the Organization's mission to build a more sustainable tourism industry.

The Affiliate Members Department will continue to collaborate and support the Affiliate Members' initiatives to the best of its capabilities. As usual, I am at your disposal and look forward to hearing any comments you might have.

Yours sincerely,
Ion Vilcu

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A landmark International Code for Tourists

UNWTO Leads Expert Seminar on International Tourism Law

UNWTO has laid the strong foundations needed for countries everywhere to provide greater legal certainty to all operators in the tourism sector. The first seminar on the International Code for the Protection of Tourists (Salamanca, Spain, 30 November – 1 December 2023) welcomed legal experts, academics and public and private sector representatives, to address the achievements of the Code in the two years since its launch as well as to assess the challenges in the years ahead.

A landmark International Code for Tourists

The pandemic highlighted the urgent need for a consistent legal framework for assisting tourists. Even during the biggest crisis in the history of tourism, UNWTO created the landmark legal instrument in record time, following consultation with more than 100 countries including both Member States and non-Members, and from across the private sector. Approved at the 24th UNWTO General Assembly in 2021in just two years, it has been recognized as a key means of restoring confidence in travel and interest in the Code. To date, 22 countries have agreed to adhere to it.

The inaugural legal seminar, organized by UNWTO alongside the University of Salamanca and Paris 1 Panthéon-Sorbonne University, provided a platform for to delve more deeply into the principles and recommendations for assisting international tourists.

Tourism and international law

Over two days, leading experts contributed their insights and inputs during a series of multilateral panel discussions. The panels focused on several of the key challenges, with a focus on supporting the recognition of Tourism Law as an independent branch of the legal system. Highlights included:

  • A focus on Tourism Law as a branch of international law, with contributions from leading experts from United Nations Educational, Scientific and Cultural Organization (UNESCO), the International Maritime Organization (IMO), the United Nations Office of Legal Affairs, the Interamerican Development Bank and the Office of International Standards and Legal Affairs.
  • The creation of a PhD programme on Tourism Law with the Universities of Salamanca and Paris 1 Panthéon-Sorbonne University, to support advanced studies and education in this specific branch of the legal system.
  • As assessment of the Code's potential role in crisis management, drawing on the lessons of the pandemic and counting on the expert insights of leading academics.
  • An exploration of what the minimum standard of protection for tourists could be, as well as discussions on contractual issues relating to delivering assistance in emergency situations, and recommendations for best practice around protection of tourists in the context of digital services, emergency prevention as well as assistance and repatriation.

Best practices and opportunities

As well as addressing the key challenges standing in the way of Tourism Law being better defined and integrated into wider national and international legal systems, the Seminar also highlighted the opportunities available through adherence to the Code. This was backed up by presentations of case studies of best practice, including the case of Uruguay, champion of the International Code for the Protection of Tourists, and the efforts made to apply the Code at the national level through the development of specific legislation. 

Expert panelists set out the case for "when crisis becomes an opportunity", making clear that the Code can help balance responsibilities between countries, businesses and tourists themselves in emergency situations. 

  • Participants were presented with the work of the Tourism Law Observatory for Latin America and the Caribbean, jointly created by UNWTO and IDB, as well as from representatives of countries already adhering to the Code, including Costa Rica, Ecuador and Uruguay.
  • The first Observatory on Tourism Law for Latin American and the Caribbean is a digital tool at the service of UNWTO Members that will compile all legislation affecting the tourism activity enacted by countries of the Latin America and Caribbean Region. Supported by a network of academic collaborators, the Observatory will serve as a tool for comparability, will issue recommendations and publications on Tourism Law and will support UNWTO Member States in the development of legislation affecting tourism.
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Tourism at COP28 – Delivering on the Climate  Action Commitments of the Glasgow Declaration

Tourism at COP28 – Delivering on the Climate Action Commitments of the Glasgow Declaration

UNWTO has brought together sector leaders at the 2023 United Nations Climate Change Conference (COP28) to showcase the progress made in implementing the Glasgow Declaration for Climate Action on Tourism. In time for the world’s most important climate conference, the Declaration has been officially included in the Global Climate Action Portal of UNFCCC.

Climate Action Plans for Tourism  

The Glasgow Declaration was launched at COP26 in Glasgow (2021), with signatories committing to achieving Net-Zero by 2050 at the latest. Signatories also commit to delivering dedicated Climate Action plans around the Declarations Five Pathways (Measure, Decarbonize, Regenerate, Collaborate and Finance). In Dubai: 

  • UNWTO outlined the collective progress with the first Glasgow Declaration Implementation Report (2023). Of the 420 signatories who have submitted reports, 261 also submitted a Climate Action Plan.  
  • 70% of signatories who submitted plans are also showcasing how they are measuring the CO2 emissions related to some or all of their operations. However, the need for consensus around measurement methodologies and boundaries is of growing importance. 
  • A range of signatories will present at the exhibition booth “Transforming the way we Travel” (Blue Zone, 10-11 December). Among them are the Canary Islands, Bucuti & Tara Resort, Lamington Group, Ponant Cruises, Cyprus Sustainable Tourism Initiative, Guava Amenities, Winnow.  
  • The diversity of decarbonization approaches reported within Climate Action Plans provides an extensive database of actions applicable to different stakeholders. Analysis of the Plans confirms the added value of working collectively on effectively addressing the challenge of climate change.                 

In recognition of the efforts of the tourism sector to accelerate climate action, the Glasgow Declaration on Climate Action in Tourism has been included by the United Nations Framework Convention on Climate Change (UNFCCC) as one of the initiatives in the Global Climate Action Platform. 

UNWTO Executive Director Zoritsa Urosevic, highlighted the importance for the tourism sector to take action at all levels encouraging Member States to sign the Glasgow Declaration in order to accelerate the transition towards the commitments of the Paris Agreement. 

Concrete Climate Action for the Sector  

A tourism-focused official COP28 side event showcased the sector's capacity to enact concrete climate action. This includes through the measurement of emissions, decarbonization strategies, regenerative approaches for destinations and innovative finance. Participants included the Organization of Eastern Caribbean States, Iberostar Group, Radisson Hotel Group, the Sustainable Hospitality Alliance and NOAH ReGen.

During the side-event, UNWTO released for a public consultation the Policy Guidance to support climate action by National Tourism Authorities, developed as part of the deliverables of the One Planet Sustainable Tourism Programme. The process involved the nomination of Climate Action Focal Points in 57 Ministries of Tourism, to support Member States with capacity building on climate action.  

The Glasgow Declaration: Growing in Size and Impact  

As of November 2023, the number of signatories has grown to 857, coming from every continent (and from over 90 countries). Each of them has made the commitment to support the global goals set by the Paris Agreement (of halving emissions by 2030 and reaching Net Zero by 2050 at the latest) by publishing a Climate Action Plan and reporting on its implementation publicly on an annual basis.  

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International Tourism to End 2023 Close to 90% of Pre-Pandemic Levels

International Tourism to End 2023 Close to 90% of Pre-Pandemic Levels

International tourism is on track to recover almost 90% of pre-pandemic levels by the end of this year. According to the latest data from the World Tourism Organization (UNWTO), an estimated 975 million tourists travelled internationally between January and September 2023, an increase of 38% on the same months of 2022.

The newest UNWTO World Tourism Barometer also shows:

  • World destinations welcomed 22% more international tourists in the third quarter of 2023 compared to the same period last year, reflecting a strong Northern Hemisphere summer season.
  • International tourist arrivals hit 91% of pre-pandemic levels in the third quarter, reaching 92% in July, the best month so far since the start of pandemic.
  • Overall, tourism recovered 87% of pre-pandemic levels in January-September 2023. That puts the sector on course to recover almost 90% by the end of the year.
  • International tourism receipts could reach USD 1.4 trillion in 2023, about 93% of the USD 1.5 trillion earned by destinations in 2019.

The latest UNWTO data shows that international tourism has almost completely recovered from the unprecedented crisis of COVID-19 with many destinations reaching or even exceeding pre-pandemic arrivals and receipts

UNWTO Secretary-General Zurab Pololikashvili said: "The latest UNWTO data shows that international tourism has almost completely recovered from the unprecedented crisis of COVID-19 with many destinations reaching or even exceeding pre-pandemic arrivals and receipts. This is critical for destinations, businesses, and communities where the sector is a major lifeline. "

The Middle East, Europe and Africa lead recovery

  • The Middle East continues to lead the recovery by regions in relative terms, with arrivals 20% above pre-pandemic levels in the nine months through September 2023. The Middle East remains the only world region to surpass 2019 levels this period. Visa facilitation measures, the development of new destinations, investments in new tourism-related projects and the hosting of large events, help underpin this remarkable performance.
  • Europe, the world's largest destination region, welcomed 550 million international tourists over the period, 56% of the global total. That represents 94% of pre-pandemic levels. The rebound was supported by robust intra-regional demand as well as strong demand from the United States.
  • Africa recovered 92% of pre-pandemic visitors this nine-month period,  and arrivals in the Americas reached 88% of 2019 numbers this period, as the region benefitted from strong US demand, in particular to Caribbean destinations.
  • Asia and the Pacific reached 62% of pre-pandemic levels this period due to slower reopening to international travel. However, performance among subregions is mixed, with South Asia recovering 95% of pre-pandemic levels but North-East Asia only about 50%.

International tourist arrivals (% change vs. 2019)

The World Tourism Barometer includes more focused data on regions, as well as sub-regions and individual destinations.

Tourism spending strong

Strong demand for outbound travel was reported by several large source markets this period, with many exceeding 2019 levels. Germany and the United States spent 13% and 11% more respectively on outbound travel than in the same nine months of 2019, while Italy spent 16% more through August.

The sustained recovery is also reflected in the performance of industry indicators. Drawing on data from IATA (the International Air Transport Association) and STR, the UNWTO Tourism Recovery Tracker details a strong recovery in air passenger numbers and tourist accommodation occupancy levels.

Against this backdrop, international tourism is well on track to fully recover pre-pandemic levels in 2024 despite economic challenges such as high inflation and weaker global output, as well as important geopolitical tensions and conflicts.

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Salamanca To Host The First Unwto International Seminar On Tourism Law

Salamanca To Host The First Unwto International Seminar On Tourism Law

On 30 November and 1 December, the First International Seminar on Tourism Law will be held, organized jointly by the University of Salamanca, the United Nations World Tourism Organization (UNWTO) and the Sorbonne University.

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Universidad de Salamanca
Castilla y León - Impulsa

During this first edition, the Seminar will analyse the two-year period since the entry into force of the International Code for the Protection of Tourists (ICPT), an unprecedented legal instrument created under the leadership of the UNWTO during the pandemic.

Since its inception, the Code has been promoted as a key instrument to restore confidence in international travel, by, on the one hand, providing a secure framework for travellers and protecting their rights as consumers, and, on the other hand, creating standards of action and response in the tourism sector in the event of any emergency, not only in pandemics. Thus, the Code is presented as a tool for governments, as well as public and private actors, to which 22 countries around the world have already adhered to date.

The Seminar will bring together national and international experts from academia, international tourism institutions and the United Nations to delve deeply into the principles and recommendations for assisting international tourists. The event will feature discussions on the protection of travellers availing of digital tourism services and will present case studies from countries that have already adhered to the Code, such as Uruguay.

Salamanca is hosting this first edition of the Seminar, which is intended to become an annual event to advance Tourism Law as an area of recent inclusion in international law.

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Growing Wine Tourism for Inclusion And Sustainability

Growing Wine Tourism for Inclusion And Sustainability

The UNWTO Global Conference on Wine Tourism has been held for the first time in La Rioja, one of the world’s leading wine tourism destinations, with the focus placed firmly on inclusion and sustainability for local communities and territories.

Paving the way towards inclusive growth, especially in rural areas, requires clear policies and a commitment to embracing digital transformation and innovation. Recognizing this, the Conference brought together key stakeholders and leaders from across the growing wine tourism sector to address priorities including education, skills development and the effective use of data.  

Unlocking Excellence in Wine Tourism

The 7th edition of the UNWTO conference welcomed thought-leaders from both emerging and established wine destinations, including Argentina, Armenia, Chile, France, Germany, Portugal, South Africa, Spain, and the United States of America. As well as celebrating the growing interest in wine tourism, the event made clear the challenges for building more competitive destinations and transforming demand into economic growth and social inclusion. Over two days, workshops and masterclasses focused on:  

Skills development and a better understanding of the impacts and trends of wine tourism were identified as crucial elements to create value and promote wine regions, ultimately enhancing their competitiveness. 

With the impact of climate change affecting the sector, experts debated how to progress sustainability in wine tourism as well and progress digitalization for better processes. Participants discussed the need to harmonise data collection, the use of new data sources and innovative strategies for expanding new products, outreach on social media, utilizing cutting-edge digital tools, and leveraging new technologies, including Artificial Intelligence, to create knowledge and a seamless experience.  

Inclusion and sustainability: Creating partnerships for growth 

Navigating the complex network of stakeholders in wine tourism, the event also put the spotlight on the importance of having national and local wine tourism strategies while fostering the debate on new, innovative forms of collaboration. A series of masterclasses allowed participants from over 40 countries to exchange and expand their knowledge on the links of wine tourism with gastronomy, arts and culture, communication and branding, new technologies, product development and sustainability. 

During the closing ceremony, La Rioja handed over the symbolic amphora to Armenia, marking the country’s status as the next host for the 8th UNWTO Global Conference on Wine Tourism in 2024. 

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Sustainable Tourism Observatories are Transforming the Sector

Sustainable Tourism Observatories are Transforming the Sector

Members of the International Network of Sustainable Tourism Observatories (INSTO) have met to exchange insights on the importance of governance, participatory approaches and timely data in advancing sustainability in destinations.

Made up of leading destinations, members of the World Tourism Organization’s INSTO network are at the forefront of work to conceive and implement sustainable development practices at the ground level. These practices, which focus on inclusivity and making decisions based on evidence, are leading to a positive shift towards tourism development that is both resilient and inclusive. 

Data-driven transformation  

The meeting showcased the Observatories’ efforts in various measurement areas such as local satisfaction levels, destination carrying capacity, and environmental and social aspects of tourism. INSTO members emphasized the challenges they face in monitoring, underscoring the importance of reliable data obtained through partnerships with diverse providers. They also highlighted the selection of relevant indicators tailored to each destination’s specific needs, making it easier to compare between destinations. 

The INSTO destinations emphasized the importance of timely and evidence-based policy actions that support the ongoing transformation of the tourism sector. Discussions centred around real-world examples and experiences from leading destinations as well as progress in the Measurement of Sustainable Tourism and One Planet initiatives and the efforts related to biodiversity climate action.  

New Members welcomed  

The INSTO network continues to expand, welcoming four new Observatories during this week’s meeting: Gifu Prefecture in Japan, Cali in the Valle de Cauca in Colombia, the Centro de Portugal, and the Atlantic Coast of Ireland. These destinations have demonstrated their work towards sustainable tourism through participatory approaches, evidence generation and transparency - essential requirements for INSTO membership. Additionally, three members have joined since the beginning of 2023: Yucatan and Tlaxcala in Mexico and the Monitoring Centre from the Batanes Islands in the Philippines, bringing the total INSTO membership to 42. 

All INSTO members are committed to assessing the impact of tourism in 11 mandatory areas spanning economic, environmental and socio-economic dimensions. This commitment aligns with the new Measuring Sustainable Tourism (MST) framework UNWTO is developing, which goes beyond broad indicators such as GDP.  

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