Barcelona, SPAIN
Barcelona, SPAIN

Barcelona Tourism Observatory

Member since

2022

Hosted by

Observatori del Turisme a Barcelona:
ciutat i regió (OTB)

Monitoring area

Barcelona City
Barcelona Region
Destination Barcelona

Observatori del Turisme a Barcelona: ciutat i regió (OTB) is part of the Destination Management and Marketing Organization (DMMO), which is an ecosystem composed by Barcelona City Council, Barcelona Provincial Council, Barcelona Chamber of Commerce and Turisme de Barcelona.

FACTS & FIGURES

MISSION

Promoting the city and the region of Barcelona as in international reference in the area of sustainable tourism observation, as well as sharing knowledge to monitor it intelligently and transversely with the rest of the productive sectors in order to increase their competitiveness and citizens’ quality of life by contributing to the sustainability of tourism in all of its dimensions.

CURRENT MONITORING PROCESSES

OTB monitors tourism activity indicators in the areas of tourist offer, tourist demand, infrastructures, tourists profile, tourist satisfaction, tourist expense, citizens’ opinion, meetings tourism, international positioning, visitors to places of interest and basic sustainable information. The Observatory is leading and coordinating the Sustainable Tourism Indicators System Program, that has been started by Diputació de Barcelona and Barcelona city council together with Universitat de Barcelona.

KEY MONITORING AREAS

Accessibility
Air pollution
Climate change and tourism
Controlling noise levels
Destination economic impact
Employment
Energy and water management
Governance
Local satisfaction with tourism
Marketing for sustainable tourism
Mobility
Providing variety of experiences
Public safety
Sustainable and environmental management policies and practices at tourism businesses
Tourism seasonality
Tourist satisfaction
Tourist security

DID YOU KNOW...

In 2016, Destination Barcelona won one of the top prizes at the ETIS and Accessible Tourism Awards for its “Tourism for All” approach.

RESOURCES
CONTACT

OBSERVATORI DEL TURISME A BARCELONA: CIUTAT Y REGIÓ
(OTB)

https://www.observatoriturisme.barcelona/

email: info@observatoriturisme.barcelona

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