MISSION

To generate trustworthy information through the scientific methodologies about indicators related to tourism, to measure from the sustainability perspective and so that allows the correct decision making for the generation of public policies which promote the development of the destination when it comes to culture, economy and environment.

CURRENT MONITORING PROCESSES

As part of the work for the Guatemalan Tourism Institute – INGUAT – monitoring are made on the most important festivities in the country. In addition, a 2018 satisfaction survey was implemented for inbound and domestic tourism.

KEY MONITORING AREAS

Customer satisfaction
hotel offering
Amount of private investment in the tourism sector
Keep control of the certified tourism companies
Repeat visitors
Average expense and average stay per visitor
Carbon footprint for tourism events
Garbage generated and water consumption at destination

DID YOU KNOW...

As of August 2018, the City of Antigua Guatemala, through the Agreement 45-2018, prohibits the use and distribution of disposable plastic, plastic bags, plastic straws, plastic dishes or plastic or expanded polystyrene glasses.