UNWTO Launches a Call for Action for Tourism’s COVID-19 Mitigation and Recovery

• All Regions
• 1 Apr 2020

The World Tourism Organization (UNWTO) has released a set of recommendations calling for urgent and strong support to help the global tourism sector not only recover from the unprecedented challenge of COVID-19 but to ‘grow back better’. The Recommendations are the first output of the Global Tourism Crisis Committee, established by UNWTO with high-level representatives from across the tourism sector and from within the wider United Nations system.

Recognizing that tourism and transport has been among the hardest hit of all sectors, the Recommendations are designed to support governments, the private sector and the international community in navigating the unparalleled social and economic emergency that is COVID-19.

“These specific recommendations give countries a check-list of possible measures to help our sector sustain the jobs and support the companies at risk at this very moment. Mitigating the impact on employment and liquidity, protecting the most vulnerable and preparing for recovery, must be our key priorities,” said UNWTO Secretary-General Zurab Pololikashvili.

Recognising the diverse realities in each country as well as the evolving nature of this crisis, the document will continue to be updated.

Preparing for recovery now

We must support the sector now while we prepare for it to come back stronger and more sustainable

“We still do not know what the full impact of COVID-19 will be on global tourism. However, we must support the sector now while we prepare for it to come back stronger and more sustainable. Recovery plans and programmes for tourism will translate into jobs and economic growth.” added the Secretary-General.

The Recommendations for Action are the first comprehensive set of actions governments and private sector actors can take now and in the challenging months ahead. Mr Pololikashvili stressed that “for tourism to fulfil its potential to help societies and whole countries recover from this crisis, our response needs to be quick, consistent, united and ambitious”.

Responding today and preparing for tomorrow

In all, this new guide provides 23 actionable recommendations, divided into three key areas:

• Managing the Crisis and Mitigating the Impact: Key recommendations relate to retaining jobs, supporting self-employed workers, ensuring liquidity, promoting skills development and reviewing taxes, charges and regulations relating to travel and tourism. The Recommendations are made as a global economic recession looks likely. Given its labor-intensive nature, tourism will be hard hit, with millions of jobs at risk, especially those held by women and youth as well as marginalised groups.

• Providing Stimulus and Accelerating Recovery: This set of Recommendations emphasises the importance of providing financial stimulus, including favourable tax policies, lifting travel restrictions as soon as the health emergency allows for it, promoting visa facilitation, boosting marketing and consumer confidence, in order to accelerate recovery. The Recommendations also call for tourism to be placed at the centre of national recovery policies and action plans.

• Preparing for Tomorrow: Emphasising tourism’s unique ability to lead local and national growth, the Recommendations call for greater emphasis to be placed on the sector’s contribution to the Sustainable Development Agenda and to build resilience learning from the lessons of the current crisis. The Recommendations call on governments and private sector actors to become build preparedness plans, and to use this opportunity to transition to the circular economy.

About the Global Tourism Crisis Committee

UNWTO formed the Global Tourism Crisis Committee to guide the sector as it responds to the COVID-19 crisis and to build the foundations for future resilience and sustainable growth. The Committee comprises representatives of UNWTO’s Member States and Affiliate Members, alongside the World Health Organization (WHO), the International Civil Aviation Organization (ICAO), and the International Maritime Organization (IMO). The private sector is represented by Airports Council International (ACI), Cruise Lines International Association (CLIA), International Air Transport Association (IATA) and World Travel and Tourism Council (WTTC) to ensure a coordinated and effective response.

Relevant links

• Download PDF
• Recommendations for Action
• UNWTO convenes the Global Tourism Crisis Committee
• Impact of COVID-19 on tourism
• UN Tourism News special COVID-19 Edition
• #TravelTomorrow Campaign

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International Tourist Arrivals Could Fall by 20-30% in 2020

• All Regions
• 26 Mar 2020

The World Tourism Organization (UNWTO) has released its updated assessment of the likely impact of the COVID-19 on international tourism. Taking into account the unparalleled introduction of travel restrictions across the world, the United Nations specialized agency for tourism expects that international tourist arrivals will be down by 20% to 30% in 2020 when compared with 2019 figures. However, UNWTO stresses that these numbers are based on the latest developments as the global community faces up to an unprecedented social and economic challenge and should be interpreted with caution in view of the extreme uncertain nature of the current crisis.

An expected fall of between 20-30% could translate into a decline in international tourism receipts (exports) of between US$300-450 billion, almost one third of the US$ 1.5 trillion generated in 2019. Taking into account past market trends, this would mean that between five and seven years’ worth of growth will be lost to COVID-19. Putting this into context, UNWTO notes that in 2009, on the back of the global economic crisis, international tourist arrivals declined by 4%, while the SARS outbreak led to a decline of just 0.4% in 2003.

UNWTO Secretary-General Zurab Pololikashvili said: “Tourism is among the hardest hit of all economic sectors. However, tourism is also united in helping to address this immense health emergency – our first and utmost priority – while working together to mitigate the impact of the crisis, particularly on employment, and to support the wider recovery efforts through providing jobs and driving economic welfare worldwide.”

Mitigating damage and planning for recovery

Tourism is among the hardest hit of all economic sectors. However, tourism is also united in helping to address this immense health emergency

Mr. Pololikashvili added that, while it is too early to make a full assessment of the likely impact of COVID-19 on tourism, it is clear that millions of jobs within the sector are at risk of being lost. Around 80% of all tourism businesses are small-and-medium-sized enterprises (SMEs), and the sector has been leading the way in providing employment and other opportunities for women, youth and rural communities.

Alongside this new assessment, UNWTO underlines tourism’s historic resilience and capacity to create jobs after crisis situations, while also emphasizing the importance of international cooperation and of ensuring the sector is made a central part of recovery efforts.

Since the start of the current crisis, UNWTO has been working closely with the wider United Nations system, including directly alongside the World Health Organization (WHO) to guide the sector, issuing key recommendations for both high-level leaders and individual tourists. To better consolidate and strengthen the response, the Organization has established the Global Tourism Crisis Committee

RELATED LINKS

• Download PDF
• Impact assessment of the COVID-19 outbreak on international tourism
• Healing Solutions for Tourism Challenge
• UNWTO Convenes Global Tourism Crisis Committee
• UNWTO: Tourism and COVID-19
• UN Tourism News: Coronavirus Special Edition
• World Health Organization (WHO): COVID-19 Advice for the Public

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Calling on Innovators and Entrepreneurs to Accelerate Tourism Recovery

• All Regions
• 25 Mar 2020

In the face of an unprecedented challenge, the World Tourism Organization (UNWTO), with the support of the World Health Organization (WHO), calls on innovators and entrepreneurs to put forward new solutions to help the tourism sector recover from COVID-19.

With millions of jobs at risk as the pandemic hits tourism harder than any other sector, the United Nations specialized tourism agency has included innovation in its wider response to the pandemic. That response has seen UNWTO work closely alongside WHO to mitigate the impact and place tourism at the centre of future recovery efforts and liaise closely with governments and the private sector to boost collaboration and international solidarity.

Tourism is the sector that has been hit the hardest by COVID-19. Our response needs to be strong and united.

The “Healing Solutions” challenge is launched in collaboration with WHO, further advancing the united response of the wider United Nations system to COVID-19. This global call for entrepreneurs and innovators asks them to submit ideas that can help the tourism sector mitigate the impact of the pandemic and kickstart recovery efforts. In particular, the challenge is aimed at finding ideas that can make a difference right away: for destinations, for businesses and for public health efforts.

Ideas that are ready to implement

Participants should be able to demonstrate how their ideas can help tourism in its response to COVID-19. Ideas must also have been piloted and be ready to scale-up, with a business plan in place and the potential to be implemented in several countries.

UNWTO Secretary-General Zurab Pololikashvili explains: “Tourism is the sector that has been hit the hardest by COVID-19. Our response needs to be strong and united. We also need to embrace innovation. I call on all entrepreneurs and innovators with ideas that are developed and ready to be put into action to share them with us. In particular, we want to hear ideas that will help communities recover from this crisis, economically and socially, as well as ideas that can contribute to the public health response.”

The competition is now live and applications close on 22 April 2020. The winners of the Healing Solutions for Tourism Challenge will be invited to pitch their ideas to representatives of more than 150 governments They will also enjoy access to the UNWTO Innovation Network, which includes hundreds of start-ups and leading businesses from across the tourism sector.

More information on the competition and on how to apply can be found at the
Healing Solutions for Tourism Challenge webpage.

Related Links

• Download PDF
• Healing Solutions for Tourism Challenge
• UNWTO Convenes Global Tourism Crisis Committee
• UNWTO: Tourism and COVID-19
• UN Tourism News: Coronavirus Special Edition
• World Health Organization (WHO): COVID-19 Advice for the Public

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UNWTO Convenes Global Tourism Crisis Committee

• All Regions
• 20 Mar 2020

The World Tourism Organization (UNWTO) hosted a high-level virtual meeting yesterday, bringing together key UN agencies, the chairs of its Executive Council and Regional Commissions, and private sector leaders. Tourism is the economic sector that has been hardest hit by COVID-19 and all participants accepted an invitation from the UNWTO Secretary-General to become part of a Global Tourism Crisis Committee, formed as UNWTO prepares to launch a global guide for recovery. The UNWTO-led Committee will hold regular virtual meetings, reflecting the need for coordinated and efficient action by the private and public sectors, governments, international financing institutions, and the United Nations.

Since the start of the pandemic, UNWTO has been working closely with the World Health Organization (WHO) to guide the tourism sector as it faces up to the COVID-19 challenge. This meeting, hosted in Madrid but conducted virtually for reasons of public health, further emphasized the call for international cooperation to underscore a united response based on the latest public health recommendations and reflecting the deep economic ripple effect and social cost of the pandemic.

Unprecedented

“This unprecedented public health emergency has already become an economic crisis which will come at a social cost”, said UNWTO’s Zurab Pololikashvili. The Secretary-General added that tourism “is the hardest hit sector and all our best estimates have been overtaken by the changing reality”.

Stay home today so you can #TravelTomorrow

Without any certainty over how long this crisis will last or what the final economic and structural impact on tourism might be, all participants were united in their deep concern over the millions of jobs that are at risk of being lost. With small and medium-sized enterprises making up 80% of the sector worldwide, the wider social impact of the crisis will go far beyond tourism, making it a key concern for the international community.

Coordination is paramount

Tourism has proven in the past to be a reliable partner to lead recovery for societies and communities, but only if the economic policies of governments and the support packages of donor and financing agencies reflect how the sector touches on every part of society.

“The livelihoods of millions of people and their families are at stake, be it in urban centres or in remote communities where tourism is sometimes the main income generator and a vehicle for social inclusion, protecting heritage and kickstarting development”, Mr Pololikashvili said.

This requires political recognition and cooperation across ministries, involving the public and private sectors and set against the backdrop of wider action plans by financial institutions and regional bodies.

All welcomed UNWTO’s tagline to ‘Stay home today so you can travel tomorrow’, which is promoted on digital media through the hashtag #TravelTomorrow.

UNWTO recommendations for recovery

In the coming days, UNWTO will release a set of recommendations for recovery. The document will highlight the steps governments and other authorities need to take to mitigate the impact of COVID-19 on the tourism sector and to then accelerate recovery.

Yesterday’s meeting will be factored into UNWTO’s recommendations. These will be complemented by a dynamic component aimed at engaging with innovators across the world through an innovation challenge centred on tourism’s response. Launched with the support of WHO, this challenge will identify new ideas that can be implemented to help tourism return to sustainable growth.

Participants in Thursday’s coordination meeting agreed that this is “a shared challenge that can only be tackled by working together, with recovery dependent on a joint effort on a scale never seen before”.

Global Tourism Crisis Committee

The participants accepted UNWTO’s invitation to be part a global coordination committee which will hold regular virtual meetings to evaluate and advance recommendations as the situation evolves.

The UN’s key tourism related agencies will all be participating, along with WHO and the main representatives of the airline and maritime transportation sectors, as well as the private sector.

UNWTO members are a critical part of this committee, represented through the regional chairs and the chair of the Executive Council.

From within the United Nations, the virtual meeting was attended by WHO Director of Health and Multilateral Partnerships Gaudenz Silberschmidt (sitting in for Director-General Dr. Tedros Adhanom Ghebreyesus), the Secretary-General of ICAO (International Civil Aviation Organization), Dr. Fang Liu, and the Secretary-General of the IMO (International Maritime Organization), Mr. Kitack Lim

UNWTO Members were represented by the Chair of UNWTO Executive Council Najib Balala, Cabinet Secretary for Tourism and Wildlife, Kenya, and by the Chairs of UNWTO’s Regional Commissions: for Africa, Mr. Ronald K. Chitotela, Minister of Tourism, Zambia; for the Americas, Edmund Bartlett, Minister of Tourism, Jamaica; for Asia and the Pacific, Mohd Daud, Undersecretary of Tourism Policy and International Affairs, Malaysia, and for South Asia, Ali Waheed, Tourism Minister, Maldives; for Europe, Harry Theoharis, Minister of Tourism, Greece; and for the Middle East, Mohammed Khamis Al Muhairi, Undersecretary for Tourism, UAE. Special interventions were made by Reyes Maroto, Minister of Tourism, Spain, and by Ahmed bin Aqil Alkhateeb, Minister of Tourism of Saudi Arabia.

Representing the private sector were the Chair of the Board of UNWTO Affiliate Members and also Director of IFEMA Ana Larrañaga; Alexandre de Juniac, Director-General of the International Air Transport Association, (IATA); Adam Goldstein, Global Chair, Cruise Lines International Association (CLIA); Agnela Gittens, Director General of the Airports Council International (ACI), and Jeff Pool from the World Travel & Tourism Council (WTTC).

Related Links

• Download PDF
• UNWTO Calls on Tourism to be Part of Recovery Plans
• A Joint Statement on Tourism and COVID-19
• World Health Organization: COVID-19 Advice for the Public

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A Joint Statement on Tourism and COVID-19 - UNWTO and WHO Call for Responsibility and Coordination

• All Regions
• 26 Feb 2020

As the current outbreak of the Coronavirus Disease (COVID-19) continues to develop, the World Health Organization (WHO) and the World Tourism Organization (UNWTO) are committed to working together in guiding the travel and tourism sectors’ response to COVID-19.

On 30 January 2020, the Director-General of the World Health Organization (WHO) declared the outbreak of COVID-19 to be a Public Health Emergency of International Concern and issued a set of Temporary Recommendations. WHO did not recommend any travel or trade restriction based on the current information available. WHO is working closely with global experts, governments and partners to rapidly expand scientific knowledge on this new virus, to track the spread and virulence of the virus, and to provide advice to countries and the global community on measures to protect health and prevent the spread of this outbreak.

Cooperation is key

The tourism sector is fully committed to putting people and their well-being first. International cooperation is vital for ensuring the sector can effectively contribute to the containment of COVID-19. UNWTO and WHO are working in close consultation and with other partners to assist States in ensuring that health measures be implemented in ways that minimize unnecessary interference with international traffic and trade.

Tourism’s response needs to be measured and consistent, proportionate to the public health threat and based on local risk assessment, involving every part of the tourism value chain – public bodies, private companies and tourists, in line with WHO’s overall guidance and recommendations.

UNWTO and WHO stand ready to work closely with all those communities and countries affected by the current health emergency, to build for a better and more resilient future. Travel restrictions going beyond these may cause unnecessary interference with international traffic, including negative repercussions on the tourism sector.

At this challenging time, UNWTO and WHO join the international community in standing in solidarity with affected countries.

Related links:

• Download PDF
• WHO
• Coronavirus disease 2019 (COVID-19)
• UNWTO Statement on the Novel Coronavirus Outbreak

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COVID-19 Statement

• All Regions
• 17 Mar 2020

Zurab Pololikashvili
Secretary-General,
World Tourism Organization

As the COVID-19 situation evolves, the World Tourism Organization (UNWTO) observes that full or partial travel restrictions have been – and continue to be – introduced across the world. These decisions are made with public health as the primary concern.

This pandemic affects every level of society and we stand by those affected in these times. The impact of the pandemic on already slowing economies has made tourism particularly vulnerable, becoming the hardest hit sector so far. With 80% of the sector made up of small and medium-sized enterprises, millions of livelihoods in the world are left vulnerable.

Putting people first

People and their wellbeing must come first! UNWTO continues to work closely with the World Health Organization (WHO) to further a collaborative response to COVID-19. Following a high-level meeting at WHO headquarters in Geneva (10 March), we jointly underscore the importance of international cooperation and strong leadership in these difficult times.

This is a shared challenge and everybody must be part of the solution. Anyone travelling, whether for vital humanitarian missions, essential business or to keep supply chains functioning, has a duty of care to themselves and others. There can be no excuses and no exceptions as people around the world are living up to their responsibilities. If you do travel, stay safe and follow the existing simple but effective guidelines.

UNWTO operations

UNWTO has implemented public health protocols based on WHO recommendations and we are closely following the measures introduced by the government of Spain, our host country. All UNWTO events planned until 30 April have been suspended and will be rescheduled, based on the latest expert recommendations.

Living up to our social responsibility, and caring for the safety and wellbeing of their families, UNWTO personnel will be working from home until the end of March, and we remain fully operational during these extraordinary times.

Stay home – but travel tomorrow!

Tourism is uniquely placed to lead future recovery. Our sector will provide the jobs people need to bounce back and will drive economic growth that will help whole communities and countries to recover.

But for now, we must be patient and stand ready.

By staying home today, we can travel tomorrow. And travelling tomorrow will support jobs, celebrate culture and promote international friendship and understanding.

Related Links

• Download PDF
• Tourism and COVID-19

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UNWTO and WHO Agree to Further Cooperation in COVID-19 Response

• All Regions
• 11 Mar 2020

The Secretary-General of the World Tourism Organization (UNWTO) Zurab Pololikashvili led a high- delegation to the World Health Organization (WHO) headquarters in Geneva to further advance the two agencies’ coordinated response to the worldwide Coronavirus COVID-19 outbreak.

WHO Director-General Dr. Tedros Adhanom Ghebreyesus welcomed the delegation to Geneva and thanked UNWTO for its close collaboration since the very start of the ongoing public health emergency. On the back of the productive meetings, the heads of both United Nations agencies stressed the need to include the following guiding principles:  

• The importance of international cooperation and responsible leadership at this critical time,
• The solidarity of the tourism sector and of individual tourists, as well as the responsibility both have for helping minimize the spread and impact of COVID-19
• The key role tourism can play in both containing the COVID-19 outbreak and in leading future response efforts

UNWTO Secretary-General Pololikashvili said: “The COVID-19 outbreak is first and foremost a public health issue. UNWTO is following the lead of WHO, with whom we have enjoyed an excellent working relationship from day one. This meeting reaffirmed the importance of strong cooperation and international solidarity and I welcome the Director-General’s recognition of the role tourism can play both now and in the future.”

Proportionate Response

Mr. Pololikashvili and Dr Tedros confirmed the two UN agencies’ commitment to ensuring any response to COVID-19 is proportionate, measured and based on the latest public health recommendations.

Mr. Pololikashvili added that the tourism value chain touches upon every part of society. This makes tourism uniquely placed to promote solidarity, collaboration and concrete action across borders in these challenging times and also ideally positioned to once again drive future recovery.

Responsible Communications

At the same time, the heads of UNWTO and WHO called for responsible communications and reporting of the worldwide COVID-19 outbreak. The UN agencies stress the importance of ensuring all communications and actions are evidence-based so as to avoid stigmatizing sections of society and spreading panic.

Next Steps

UNWTO and WHO will liaise with UNWTO Members, as well as with the Chairs of all the UNWTO Regional Commissions and the Chair of the Executive Council to further advance tourism’s response to the COVID-19 outbreak.

UNWTO will also communicate with other UN bodies, including ICAO (International Civil Aviation Organization) and the IMO (International Maritime Organization), and with IATA (International Air Transport Association) and with key sector stakeholders to ensure tourism’s response is coordinated and consistent.

Relevant links:

• Download PDF
• Tourism and COVID-19
• Impact assessment of the COVID-19 outbreak on international tourism
• Updated WHO recommendations for international traffic in relation to COVID-19 outbreak

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COVID-19: UNWTO Calls on Tourism to be Part of Recovery Plans

• All Regions
• 6 Mar 2020

• Tourism faces up to the COVID-19 challenge and public health is paramount due to the fundamental people-to-people nature of the sector.
• A cross-cutting economic activity unlike any other, and an integral part of the Sustainable Development agenda, tourism will play a key role in future recovery efforts.
• UNWTO calls on governments, international organizations and donor agencies to include tourism as a priority in recovery plans and actions.
• The World Health Organization continues to advise against the application of travel or trade restrictions to countries experiencing COVID-19 outbreaks.

In an update on the sector’s response to the coronavirus COVID-19 outbreak, the World Tourism Organization (UNWTO) offers a first assessment pointing to a decrease in international arrivals and receipts in 2020. Public health measures need to be implemented in ways that minimize any unnecessary disruption to travel and trade. Since the start of the outbreak, UNWTO has been working closely with the World Health Organization (WHO) to ensure this is the case.

UNWTO has revised its 2020 prospects for international tourist arrivals to a negative growth of 1% to 3%, translating into an estimated loss of US$ 30 to 50 billion in international tourism receipts. Prior to the COVID-19 outbreak, UNWTO predicted a positive growth of 3% to 4% for this year.

This first assessment expects that Asia and the Pacific will be the worst affected region, with an anticipated fall in arrivals of 9% to 12%. Estimates for other world regions are currently premature in view of the rapidly evolving situation. UNWTO underscores that any estimate must be treated with caution and is likely to be updated.

Preparing for recovery

UNWTO calls for financial and political support for recovery measures aimed at tourism, and to include support for the sector in the wider recovery plans and actions of affected economies.

The impact of the COVID-19 outbreak will be felt across the whole tourism value chain. UNWTO Secretary-General Zurab Pololikashvili furthermore stresses that “small and medium sized enterprises make up around 80% of the tourism sector and are particularly exposed with millions of livelihoods across the world, including within vulnerable communities, relying on tourism”.

Political and financial commitments are key to ensure that tourism can lead wider economic and social recovery, as proven in past disruptions on the back of the highly resilient nature of the sector and its ability to bounce back strongly.

In recent decades, tourism has come of age, and is now firmly established as an important contributor to sustainable development, economic growth, employment and international understanding. As the UN agency responsible for tourism and sustainable development, UNWTO stands ready to provide guidance and support for recovery measures of its members, the private and public tourism sector, including organizers of tourism events and fairs.

Relevant links:

• Impact assessment of the COVID-19 outbreak on international tourism
• Download PDF
• Tourism and COVID-19
• Updated WHO recommendations for international traffic in relation to COVID-19 outbreak

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