SAFE-D will focus on knowledge-sharing through a structured series of three expert-led webinars, addressing the key phases of crisis management:

1. Before Crisis: Strengthening Preparedness & Early-Warning à Risk assessment, early-warning systems, and crisis preparedness strategies.
2. During Crisis: Ensuring Effective Response & Coordination à Real-time crisis management, emergency communication, and response coordination.
3. After Crisis: Supporting Recovery & Long-Term Resilience à Rebuilding traveler confidence, post-crisis recovery planning, and resilience-building.

• A SAFE-D Guidance Document, consolidating recommendations into a practical roadmap for European tourism crisis management.
• Strengthened regional cooperation and knowledge exchange among Member States.
• A foundation for future policy development and technical collaboration on tourism crisis resilience.

Through expert-led discussions, structured dialogue, and actionable outputs, SAFE-D will provide Member States with the tools to enhance their crisis preparedness and response mechanisms, ensuring that European tourism remains resilient and sustainable in an evolving risk landscape.

Louis Bernard founded Crisotech in 2010

He has extensive experience in risk prevention and crisis governance across a wide range of fields.

He worked for the crisis unit of the Ministry of Foreign Affairs, notably on the repatriation of French nationals from Côte d'Ivoire in 2004. At AXA Assistance, he supervised the implementation of crisis management procedures. The procedures he drafted were used for the repatriation of French nationals from Lebanon in 2006 and for managing families following the crash of AF 447 in 2009, in collaboration with the relevant ministries. Within the GEOS group, he has organized logistical support for several complex missions (Gaza, Nigeria, Afghanistan, electoral observation missions, etc.) and has been involved in the governance of various crises (kidnappings, security arrangements, etc.).

He is the author of Lexique Managérial (2012, Voilier d'Arbren), the special issue of Revue Management entitled Mieux Négocier, and Guide pratique de formation par la simulation : On n'a jamais appris à faire du vélo dans un livre (2014, VA Press). He is also the co-author of La Gestion de crise illustrée: Les leçons de la Crise des missiles de Cuba (VA Press, 2016). In addition, he has contributed to the script of several risk management awareness serious games and has designed hundreds of crisis exercises.

He is an auditor for the National Session on Strategic Crisis Management at the Institut des Hautes Études de Sécurité et de Justice (INHESJ). In 2016, he completed the Corporate Safety and Security Management program at ESCP Europe. In 2019, he obtained an MBA Essentials from the London School of Economics. He teaches international negotiation at IRIS and crisis management at HEC.

In 2021, he contributed as a UN Tourism expert to the drafting of the White Paper on Safety and Security in the Tourism Sector, a key tool aimed at strengthening crisis preparedness and risk management within global tourism. This publication serves as a crucial reference for policymakers, industry stakeholders, and destination managers seeking to enhance the resilience of the tourism sector in the face of security challenges.

Lastly, Louis is an associate expert for the 24-hour news channel France 24 (French and English), where he provides expert insights on terrorism, hostage-taking, intelligence, state crisis management, and aviation security.