WCTE Recommendations on Ratings and Reviews

Throughout this last decade, user-generated ratings and reviews on digital platforms have become a central part in the information, selection and decision processes of visitors when choosing places to visit, to stay or to eat.

The World Committee on Tourism Ethics (WCTE) has elaborated the present Recommendations with a view to encourage the responsible use of ratings and reviews on digital platforms related to the tourism sector.

To download the publication, click here: English ; Spanish ; French