UNWTO Agenda for Africa
Tourism for inclusive growth
Fostering resilience (safety and security, crisis communication) SDGs 8, 12, 13, 16
For Africa to build a resilient tourism sector, the destinations in the region must be able to reduce the likelihoods of the occurrence of risk, mitigate it when and where it occurs and ultimately a recovery of its essential infrastructure and a quick rebound in continuity of the tourism sector is vital. Outlining effective crisis management strategies and protocols is paramount for the countries to prepare to the crisis, respond timelessly to its immediate consequences and mitigate its effects in the long term.
Since the outbreak of the pandemic, UNWTO, in collaboration with Members States, Affiliate Members, international organizations and other tourism partners, has been consolidating intelligence on the local, national, international measures and policies undertaken for mitigating and combating the effects of the COVID-19 crisis on the tourism sector and accelerating recovery.
Against this backdrop, crisis management in the tourism sector is essential for both public and private sectors to harness the elements necessary to set up a crisis unit as part of their activities which will enable them to respond to a crisis in a timely and effective manner.
MILESTONES:
Managing effective crisis communication: COVID-19 Perspective, Thursday, 23 April 2020.
Rebuilding Confidence Among Tourism Consumers and Businesses in Africa: An Integrated Regional Response, 02 July 2020.
UNWTO Virtual Training Workshop on Crisis Management in the Tourism Sector in collaboration with Crisotech (closed session in French), 23 July 2020
UNWTO Virtual Training Workshop on Crisis Management in the Tourism Sector in collaboration with Crisotech (closed session in English), 24 September 2020
UNWTO Virtual Training Workshop on Crisis Management in the Tourism Sector (closed session for the stakeholders from public and private sector) in collaboration with Crisotech, 19 November 2020
White paper on Safety and Security in Tourism. Recording video on the website on the Launching of the White Paper on Safety and Security in Tourism: