DEFENSORÍA DEL TURISTA DE LA C.A.B.A

Country: Argentina

Website: http://www.defensoriaturista.org.ar

The Tourist Ombudsman of the City of Buenos Aires is a public institution based on the principles of hospitality, protection of rights and constitutional guarantees for tourists, and design of public policies aimed at developing a friendly, safe and secure environment for tourists.
The Tourist Ombudsman was the first public organisation in the City  to  become  an  affiliate  member  of  the  World  Tourism Organisation. It is guided by the following working principles: financial, social and environmental sustainability; protection of children and adolescents in travel and tourism; safety, security and responsibility of tourists; mutual understanding between the local community  and  the  different  actors  in  the  tourism  industry; public-private co-operation for a sustainable environment and industry; accessibility to ensure tourism for all.