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World Tourism day 2020: Global Community Unites to Celebrate “Tourism and Rural Development”

World Tourism day 2020: Global Community Unites to Celebrate “Tourism and Rural Development”

The 2020 edition of World Tourism Day will celebrate the unique role that tourism plays in providing opportunities outside of big cities and preserving cultural and natural heritage all around the world.

Celebrated on 27 September with the theme of Tourism and Rural Development, this year’s international day of observation comes at a critical moment, as countries around the world look to tourism to drive recovery, including in rural communities where the sector is a leading employer and economic pillar.

The 2020 edition also comes as governments look to the sector to drive recovery from the effects of the pandemic and with the enhanced recognition of tourism at the highest United Nations level. This was most notably illustrated with the recent release of a landmark Policy Brief on tourism from UN Secretary-General Antonio Guterres in which he explained that “for rural communities, indigenous peoples and many other historically marginalized populations, tourism has been a vehicle for integration, empowerment and generating income.”

Historic International Cooperation

All around the world, tourism empowers rural communities, providing jobs and opportunity, most notably for women and youth

For the first time in the 40-year history of World Tourism Day, the official celebration will not be hosted by a single Member State of the United Nations specialized agency. Instead, nations from the MERCOSUR Member States (Argentina, Brazil, Paraguay and Uruguay, with Chile joining as Member Associate status) will serve as joint hosts. This co-hosting agreement exemplifies the spirit of international solidarity that runs through tourism and which UNWTO has recognized as essential for recovery.

UNWTO Secretary-General Zurab Pololikashvili said: “All around the world, tourism empowers rural communities, providing jobs and opportunity, most notably for women and youth. Tourism also enables rural communities to hold onto their unique cultural heritage and traditions, and the sector is vital for safeguarding habitat and endangered species. This World Tourism Day is a chance to recognize the role tourism plays outside of major cities and its ability to build a better future for all.”

Rural areas hit hard by COVID-19

For countless rural communities around the world, tourism is a leading provider of employment and opportunities. In many places, it is one of the few viable economic sectors. Moreover, development through tourism can also keep rural communities alive. It is estimated that by 2050, 68% of the world population will live in urban areas, while 80% of those currently living in ‘extreme poverty’ live outside of towns and cities.

The situation is particularly hard for youth: young people in rural communities are three times more likely to be unemployed than older adults. Tourism is a lifeline, offering young people a chance to earn a living without having to migrate either within their home countries or abroad.

World Tourism Day 2020 will once again be celebrated by UNWTO’s Member States in all global regions as well as by cities and other destinations and by private sector organizations and individual tourists. It comes as communities in rural areas also struggle with the impacts of the COVID-19 pandemic. These communities are usually much less-prepared to deal with the short and longer-term impacts of the crisis. This is due to a number of factors, including their aging populations, lower income levels and the continuing ‘digital divide’. Tourism offers a solution to all of these challenges.  

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UNWTO Investment Forum

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September 17th, 2020, Tbilisi, Georgia
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UN Policy Brief on Tourism and COVID 19

Covid-19 and Transforming Tourism

If tourism brings us together, then travel restrictions keep us apart.

More importantly, restrictions on travel also prevent tourism from delivering on its potential to build a better future for all.

This week the United Nations Secretary-General launched the Policy Brief COVID-19 and Transforming Tourism”, which UNWTO assumed the lead role in producing.

This landmark report makes clear what is at stake – the threat of losing tens of millions of direct tourism jobs, the loss of opportunities for those vulnerable populations and communities who stand to benefit most from tourism, and the real risk of losing vital resources for safeguarding natural and cultural heritage across the world.

Tourism needs to thrive, and this means that travel restrictions must be eased or lifted in a timely and responsible manner. It also means that policy decisions need to be coordinated across borders to face up to a challenge which does not care about borders! “COVID-19 and Transforming Tourism” is a further element in the roadmap for the sector to regain its unique status as a source of hope and opportunity for all.

This is true for both developing and developed nations, and all governments and international organizations have a stake in supporting tourism.

But we can only call on governments to back up strong words with equally strong actions if we move first and take the lead. As destinations open up again, we are resuming in-person visits, to show support, to learn, and to build confidence in international travel.

On the back of our successful visits to destinations in Europe, UNWTO delegations are now seeing first-hand how the Middle East is ready to restart tourism safely and responsibly. In Egypt President Abdel Fattah el-Sisi and his government made clear how strong, targeted support, has saved jobs and allowed tourism to weather this unprecedented storm. Now iconic sites such as the Pyramids are ready to welcome back tourists, with the safety of both tourism workers and tourists themselves a priority. Similarly, the government of Saudi Arabia has warmly welcomed UNWTO and expressed a firm commitment to continue building the Kingdom’s tourism sector, first for domestic visitors and then international visitors.

The pandemic is far from over. As cases across the world make clear, we must be ready to act fast to save lives. But it also now also clear that we can also take decisive action to protect jobs and safeguard the many benefits tourism delivers, both for people and planet.

UNWTO Secretary-General
Zurab Pololikashvili

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UN Secretary-General: “It is imperative that we rebuild the tourism sector in a safe, equitable and climate friendly manner”

UN Secretary-General: “It is imperative that we rebuild the tourism sector in a safe, equitable and climate friendly manner”

As part of the wider UN response to COVID-19, the UN Secretary-General Antonio Guterres released today a thematic brief on the impact the pandemic has had on tourism. Drawing on the latest data from the World Tourism Organization (UNWTO), the lead author of the publication, it warns that as many as 100 million direct tourism jobs are at risk, and the massive drop in export revenues from tourism could reduce global GDP by as much as 2.8%. The brief stresses that tourism is an essential pillar of the SDGs and the most vulnerable workers and nations are at greatest risk.

Tourism has been among the hardest hit of all sectors by COVID-19 and no country has been unaffected, with restrictions on travel and a sudden drop in consumer demand leading to an unprecedented fall in international tourist numbers.

The “COVID-19 and Transforming Tourism” Policy Brief from the Secretary-General of the United Nations, Antonio Guterres, makes clear the impact that the pandemic has had on global tourism and how this affects everything from jobs and economies to wildlife conservation and the protection of cultural heritage.

Mr Guterres said: that “It is imperative that we rebuild the tourism sector” in a “safe, equitable and climate friendly” manner and so “ensure tourism regains its position as a provider of decent jobs, stable incomes and the protection of our cultural and natural heritage”. The UN Secretary-General further underscored that tourism is one of the world’s most important economic sectors, providing “livelihoods to hundreds of millions more”, while it “boosts economies and enables countries to thrive”, and at the same time allowing “people to experience some of the world’s cultural and natural riches and brings people closer to each other, highlighting our common humanity”.

It is imperative that we rebuild the tourism sector ensure tourism regains its position as a provider of decent jobs, stable incomes and the protection of our cultural and natural heritage

The Brief warns that the impacts of the pandemic on tourism are already placing conservation efforts in jeopardy. Citing case studies from around the world, it warns that the sudden fall in tourism revenues has cut off funding for biodiversity conservation and, with livelihoods at risk in and around protected areas, cases of poaching and looting are expected to rise. Again, the impact on biodiversity and ecosystems will be particularly critical in SIDS and LDCs. Furthermore, with 90% of World Heritages Sites having closed as a result of the pandemic, both tangible and intangible heritage is at risk in all parts of the world.

Five points priorities moving forward

UNWTO Secretary-General Zurab Pololikashvili said: “Tourism touches on nearly every part of our societies and is a cornerstone of growth and employment, both in developed and developing economies. The United Nations Secretary-General echoes the five key priority areas that UNWTO has identified for tourism to return and drive wider recovery, and both governments and the private sector now have a duty to put this plan into action.”

The Policy Brief notes that women, youth and workers in the informal economy are most at risk from job losses and business closures across the tourism sector. At the same time, destinations most reliant on tourism for jobs and economic growth, including SIDS) and Least Developed Countries (LDCs) are likely to be hardest hit, including through an anticipated fall in foreign direct investment (FDI).

In addition to calling for strong support for the sector in mitigating these massive impacts, the Brief stresses that this crisis represents an opportunity to rethink tourism, including how it contributes to the SDGs. To this end, the Policy Brief provides Five Priorities for the restart of tourism, all aimed at ensuring a more resilient, inclusive and carbon neutral sector. These priorities are:

  1. Mitigate socio-economic impacts on livelihoods, particularly women’s employment and economic security.
  2. Boost competitiveness and build resilience, including through economic diversification and encouragement of MSMEs.
  3. Advance innovation and digital transformation of tourism
  4. Foster sustainability and green growth
  5. Enhanced focus on coordination, and responsible leadership

Alongside penholder UNWTO, a further 11 United Nations agencies contributed to the Policy Brief, highlighting the sector’s unique importance and outreach.

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 The Safe Restart of Tourism is Possible

No Time for Timid Leadership - The Safe Restart of Tourism is Possible

The cost of the restrictions on travel introduced in response to the COVID-19 pandemic is there for all to see.

Between January and May, the sudden and rapid fall in tourist arrivals cost an estimated $320 billion. That’s three times greater than the impact of the Great Recession of 2007-2009 on our sector – and this is just for the first five months of the year.

The re-opening of borders to tourism is a welcome relief to millions who depend on our sector. But this alone is not enough, especially in view of recent announcements and measures which seem further and further away from the international coordination that UNWTO has been calling for since the pandemic erupted.

In these uncertain times, people around the world need strong, clear and consistent messages. What they don’t need are policy moves which ignore the fact that only together are we stronger and able to overcome the challenges we face.

Those in positions of leadership and influence have recognized the importance of tourism for jobs, economies and rebuilding trust. This is only the first step. Now, they must do everything they can to get people travelling again, following and implementing all the protocols which are part of the new reality.

As UNWTO has said from the start of this crisis, governments have a duty to put the health of their citizens first. However, they also have a responsibility to protect businesses and livelihoods. For too long, and in too many places, the emphasis has overly focused on the former. And we are now paying the price.  

It doesn’t have to be this way. As a sector, tourism has a long history of adapting and responding to challenges head-on.

In recent weeks, global tourism has led the way in finding and implementing solutions that will help us adapt to the new reality as we wait for a vaccine that could be many months away. Rapid but rigorous testing at ports and airports, and tracing and tracking apps have the potential to drive the safe restart of tourism, all of which builds on the learning curve of the behaviour of individuals and societies during these difficult past months.

These solutions need to be fully embraced, not just cautiously explored. To delay will be a catastrophe and risk undoing all the progress we have made to establish tourism as a true pillar of sustainable and inclusive development.

Moreover, it will be the most vulnerable members of our societies who will be hit the hardest as those most shielded from the economic and social consequences of tourism’s standstill urge continued caution.

Short-sighted unilateral actions will have devastating consequences in the long run. By and large, people have learned how to behave in a responsible way. Businesses and services have put protocols in place and adapted their operations. Now it's time for those making the political decisions to close the gaps, so that we all can advance together.

UNWTO Secretary-General
Zurab Pololikashvili

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Hospitality Challenge

UNWTO and Sommet Education “Hospitality Challenge” Searches for Future Tourism Leaders

The World Tourism Organization (UNWTO) and Sommet Education are calling on career climbers and switchers, entrepreneurs and innovators to put themselves forward for the joint “Hospitality Challenge”. The initiative, which closes at the end of the month, will grant 30 scholarships for world class education programmes that will allow winners to develop themselves and their projects and so help drive tourism’s recovery.

Around the world, the COVID-19 pandemic has brought tourism to a standstill. Now, as the sector restarts, UNWTO is welcoming applications from individuals with ideas capable of accelerating recovery while promoting inclusivity and sustainability. With the competition closing on 30 August, the United Nations specialized agency has issued a final call for applications from both established tourism professionals and those new to the sector.  

UNWTO Secretary-General Zurab Pololikashvili said: “The tourism sector is a source of employment for many millions. Jobs in tourism provide opportunity, empowerment, and equality, including for women, youth and people living in rural communities. As we restart tourism, the time is right to rethink hospitality, and to identify and implement new ideas to make the sector more inclusive and sustainable. The UNWTO Hospitality Challenge will do just this.”

Sustainability and scalability key priorities

As we restart tourism, the time is right to rethink hospitality, and to identify and implement new ideas to make the sector more inclusive and sustainable

Selection criteria include the degree of disruptiveness, project maturity and potential for implementation, as well as viability, scalability, digitalization, sustainability, and the potential to attract the interest of investors. The competition will focus on four different categories:

  • Luxury travels, good and service
  • Hotels and hotel related operations: small to medium sized properties, family businesses
  • Food and Beverage: restaurants, Catering, delivery services and retail
  • Smart Real Estate: small to medium sized properties and family businesses

Benoit-Etienne Domenget, Chief Executive Officer at Sommet Education added: “Education is the foundation of a more hospitable world. Offering scholarships is a contribution to the recovery of the hospitality economy, by accelerating the personal development of talented people with creative views and to support their vision to revamp hospitality.”

The competition is open now and will close at the end of August. A Selection Committee made up of an international network of investors, entrepreneurs and experts from UNWTO Member, Affiliate Members and strategic allies, as well as from representatives of Sommet Education, will then choose 30 finalists.

The finalists will be eligible for full scholarships in 15 different programmes in Hospitality, Culinary and Pastry Arts Management, (Bachelors, Masters, MBAs) offered in the world-class academic institutions of Sommet Education: Glion Institute of Higher Education in Switzerland and London, Les Roches Crans-Montana in Switzerland, Les Roches Marbella in Spain and École Ducasse in France. Among the 30 winners, the top three most innovative entrepreneurial projects will be granted funding to support their initial development from Eurazeo.

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UN Tourism News #15 | COVID-19 Responses Must Not Undermine Solidarity and Confidence

UN Tourism News #15 | COVID-19 Responses Must Not Undermine Solidarity and Confidence

UN Tourism News

UN Tourism News #15 - 12 August 2020
COVID-19 Responses Must Not Undermine Solidarity and Confidence

COVID-19 Responses Must Not Undermine Solidarity and Confidence

COVID-19 Responses Must Not Undermine Solidarity and Confidence

This goes hand-in-hand with a responsibility to preserve the spirit of international solidarity that has characterized our response to this shared crisis, a response that has included international institutions, the civil society at large and individual citizens.

Again and again, the pandemic puts us to the test and proves that we are stronger if we act together and not in isolation.

Zurab Pololikashvili
Secretary-General,
World Tourism Organization

COVID-19 Responses Must Not Undermine Solidarity and Confidence

Op-ed by the Secretary-General in The Independent:
Unless we take these steps, UK quarantine restrictions against Spain will do more harm than good

Tourism Restarts: 40% of Destinations Have Now Eased Travel Restrictions

Tourism Restarts: 40% of Destinations Have Now Eased Travel Restrictions

The responsible restart of tourism is underway around the world as growing numbers of destinations ease COVID-19 related travel restrictions and adapt to the new reality. According to the latest analysis from the World Tourism Organization (UNWTO), 40% of all destinations worldwide have now eased the restrictions they placed on international tourism in response to COVID-19.

Impact of COVID-19 on Global Tourism Made Clear as UNWTO Counts the Cost of Standstill

Impact of COVID-19 on Global Tourism Made Clear as UNWTO Counts the Cost of Standstill

The enormous toll of COVID-19 on international tourism has now become clear, with World Tourism Organization (UNWTO) data showing the cost up to May was already three times that of the 2009 Global Economic Crisis. As the situation continues to evolve, the United Nations specialized agency has provided the first comprehensive insight into the impact of the pandemic, both in tourist numbers and lost revenues, ahead of the upcoming release of up-to-date information on travel restrictions worldwide.

UNWTO, ONCE Foundation and ENAT Call for The Reopening of Tourism Destinations to Cater for the Needs of People With Disabilities

UNWTO, ONCE Foundation and ENAT Call for The Reopening of Tourism Destinations to Cater for the Needs of People With Disabilities

The World Tourism Organization (UNWTO) is calling on destinations to recognize the needs of travellers with disabilities or specific access requirements as they open up to visitors again. In partnership with the ONCE Foundation of Spain and the European Network for Accessible Tourism (ENAT), the United Nations specialized agency has released new guideline to ensure accessibility and inclusivity as the responsible restart of tourism gets underway.

Small Island

UNWTO Invites Startups to Pitch Ways to Accelerate SDGs

The World Tourism Organization (UNWTO) has announced the launch of a new Startup Competition as it looks to identify innovators with the power to further tourism’s contribution to sustainable development.

As the United Nations specialized agency for tourism, UNWTO has been guiding the sector’s efforts to contribute to the achievement of the 17 Sustainable Development Goals (SDGs), including through the Tourism 4 SDGs online platform. Now, as the global community faces just 10 years to reach this ambitious agenda for people and planet, tourism’s unique ability to advance several of the SDGs is more relevant than ever.

Tourism Sector to Continue Taking Action on Plastic Pollution

Tourism Sector to Continue Taking Action on Plastic Pollution

A new set of Recommendations published today outline how the global tourism sector can continue in its fight against plastic pollution while effectively facing the public health and hygiene challenges of the COVID-19 pandemic.

The ongoing pandemic has hit the tourism sector hard, putting more than 100 million jobs at risk. Now, as countries begin to recover and tourism restarts in a growing number of destinations, the Global Tourism Plastics Initiative, led by the World Tourism Organization (UNWTO), the United Nations Environment Programme (UNEP) and in collaboration with the Ellen MacArthur Foundation, has provided a plan of action for both public and private sector stakeholders to address the root causes of plastic pollution in these challenging times.

Strong and Rapid

UNWTO Recognizes Safe and Responsible Restart of Tourism on the Canary Islands

The Secretary-General of the World Tourism Organization (UNWTO) has paid an official visit to the Canary Islands to recognize the reopening of the destination and the steps the local authorities have taken to keep both visitors and tourism workers safe as the sector restarts.


On our radar:

Strong and Rapid

Coronavirus Cost Global Tourism $320 Billion In Just Five Months

Strong and Rapid

Join the Brazilian Tourism Innovation Challenge to #RestartTourism!

This is the perfect opportunity for innovators to deliver the ideas that will revitalize the tourism sector with innovation and sustainability.

Be part of the transformation!


 

UNWTO media highlights:

The Guardian Barcelona coronavirus travel ban empty restaurants hotels

china.org.cn Global struggles to recover amid easing COVID-19 restrictions 

Forbes Coronavirus Cost Global Tourism $320 Billion In Just Five Months  

Travel Tourism & Hospitality UNWTO calls for accessible tourism for all 

Forbes These Countries Have Eased Coronavirus Travel Restrictions: Restart Of Tourism Underway, U.N Reports

New York Times Southern Europe Opens Its Doors to Tourists. Not Many Are Coming.

Daily Mail Tourism is restarting around the world, says UNWTO, with 40% of destinations now easing travel restrictions amid a pandemic that has resulted in over £245BILLION in lost revenues

Xinhua News Spotlight: Global tourism struggles to recover amid easing COVID-19 restrictions

Arab News UN tourism chief sees vital Saudi role in sector’s post-coronavirus revival

The Guardian Safe flight, spotless hotel and masks everywhere: Canaries reopen to tourism

Global Times China China will be a main source market for European destinations, says UNWTO chief

Euronews How “flying solo” undermines the trust tourism brings for socioeconomic recovery

Xinhua News UNWTO's leadership guiding countries as we #RestartTourism

Travel Extra Harry Hwang, UNWTO, talks to Travel Extra

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UNWTO Statement from Ibiza: “COVID-19 Responses must not Undermine Solidarity and Confidence”, says #UNWTO SG @pololikashvili.
Governments have a double duty: putting the wellbeing of their citizens first, and protecting livelihoods and businesses.

UNWTO #RestartTourism is now a reality for some countries who are doing just this in a safe and responsible way.
#UNWTO is proud to support its Member States and the wider #tourism sector as it adapts to a more resilient & sustainable future led by #innovation.

UNWTO Following our official visit to Italy, we traveled to the Canary Islands in Spain to see first hand the measures being taken to #RestartTourism.
Safety and coordination have proven to be key to strengthen tourism’s power to drive a better #growth.

UNWTO What's the impact of #Covid19 on #tourism
Get the latest data on:
- 2020 tourism results
- International arrivals by month
- Most vulnerable destinations

Information is crucial to #RestartTourism in a safe and responsible way.

UNWTO Latest data from #UNWTO barometer shows that during the January-May period:
-56% tourism arrivals
-300 million tourist
-US$320 billion in international tourism receipts

UNWTO The responsible restart of tourism is underway.
UNWTO latest travel restrictions report shows that of 217 destinations:
87 have eased #COVID19 related measures for international tourism.
115 have their borders closed for international tourism.

UNWTO ¡Únete a nuestra primera Startup Competition por los #ObjetivosdeDesarrolloSostenible! ¡#Innovadores y #emprendedores, esta es vuestra oportunidad para hacer del #turismo el sector más sostenible, innovador e inclusivo de todos! #RestartTourism! #SDGs #ODS

UNWTO The safe and responsible restart of #tourism can be achieved with:
Coordination and cooperation
Safety protocols
Innovation and digitalization
#UNWTO provides governments and businesses with a comprehensive set of measures to #RestartTourism

UNWTO CNN joins #UNWTO Inspiration Africa branding Challenge!
This is a call for #branding and #marketing experts to share the campaign that will strengthen Africa's image as an extraordinary tourism destination.
Boost the Pan-African tourism recovery through your ideas!

UNWTO #SDG11: "Make cities and human settlements inclusive, safe, resilient and sustainable" #RestartTourism
Our Recommendations on Urban Tourism provide guidance on how to manage the challenges and opportunities of urban destinations as they become increasingly popular.

UNWTO We launch the #SmartSolutions for #SmartDestinations Challenge in collaboration with Athletic Club and Bizkaiko Foru Aldundia!
Smart solutions will shape the tourism of the future with #innovation and #technology! Join the challenge!

UNWTO Tourism is a genuine driver of growth. That's why, as we #RestartTourism we must guarantee to grow better:
- Respecting different cultures
- Embracing their traditions
- Bridging understanding

UNWTO At a time when a global crisis has threatened the #Agenda2030 like never before, the #tourism sector stands ready to keep delivering:
Inclusiveness
Sustainability
Equality

UNWTO We are delighted to participate with #SommetEducation on an exciting #HospitalityChallenge!
We call on all entrepreneurs to share their ideas to keep fostering the power of tourism sector to transform lives with #innovation and #sustainability!
Winners will be eligible for 1 of the 30 scholarships granted by Sommet Education. Join us!.

UNWTO #RestartTourism by fighting plastic pollution!
UN Environment Programme and Ellen MacArthur Foundation join #UNWTO to provide guidance for the #tourism sector to mitigate the environmental impact of COVID-19.
This is our chance to build back more sustainably!

UNWTO Mark your calendar: 23 July, the 1st Global UNWTO Students League Final4 Competition is bringing together the most innovative ideas for the tourism sector. Together to #RestartTourism, young people also have a saying building a more sustainable future for all!

 
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Safe, Responsible and Accessible: UNWTO, ONCE Foundation and ENAT Partner for Tourism for All

UNWTO, ONCE Foundation and ENAT Call for The Reopening of Tourism Destinations to Cater for the Needs of People With Disabilities

The World Tourism Organization (UNWTO) is calling on destinations to recognize the needs of travellers with disabilities or specific access requirements as they open up to visitors again. In partnership with the ONCE Foundation of Spain and the European Network for Accessible Tourism (ENAT), the United Nations specialized agency has released new guideline to ensure accessibility and inclusivity as the responsible restart of tourism gets underway.

According to the newest data from UNWTO, 40% of global destinations have now eased restrictions on travel introduced in response to COVID0-19. Now, with tourism steadily returning, UNWTO has joined disabled people’s organizations and organizations from across civil society to design a basic set of recommendations aimed at maintaining the ethos of “Accessible Tourism for All” in the new reality.

Accessibility means opportunity

These Guidelines, produced in collaboration with ONCE Foundation and ENAT show that simple, thoughtful measures can make a real difference for travellers – and in return, allow destinations to welcome this wide and diverse demographic as they look to recover from COVID-19

The “Reopening Tourism for Travellers with Disabilities” guide also notes the opportunities available to destinations that take steps to accommodate the specific needs of persons with disabilities, those with specific access requirements and seniors. This is particularly relevant now since tourism has been among the hardest hit of all major economic sectors, with businesses big and small at risk.

UNWTO Secretary-General Zurab Pololikashvili said: “Much progress has been made in making tourism more accessible to all. As we guide the responsible restart of tourism, we must make sure that this progress is not rolled back. Instead, it must be stepped up as it will benefit everyone. These Guidelines, produced in collaboration with ONCE Foundation and ENAT show that simple, thoughtful measures can make a real difference for travellers – and in return, allow destinations to welcome this wide and diverse demographic as they look to recover from COVID-19.”

Fundación ONCE Vice-President, Alberto Durán, underlined: “We are making great efforts to help everyone enjoy travel and tourism. It is fundamental that we use this time of change to sensitize all stakeholders to the need to include persons with disabilities and their families in tourism, leaving no one behind. These clients can help businesses stay afloat in these challenging times, representing opportunities for all.

ENAT President, Anna Grazia Laura stated: “These practical guidelines for curbing the spread of COVID-19, with due regard for accessibility and inclusion within tourism, can contribute to global efforts to reassure all visitors, benefitting tourists, businesses and destinations alike.

Guidelines for whole of the sector

The Guidelines are a set of basic recommendations addressed at different stakeholders working across the whole of the tourism value chain. All are aimed at helping stakeholders, including accommodation providers, bars, restaurants and tourism offices, adjust to new health and sanitary demands without reducing accessibility. The recommendations cover four distinct areas:

The full set of recommendations, “Reopening Tourism for Travellers with Disabilities: How to Provide Safety Without Imposing Unnecessary Obstacles” can be downloaded here.

  • Travel Planning and Protocols: Including steps to guarantee seamless travel, and for making relevant information available and accessible to all
  • Transportation: Including the importance of upskilling employees, adjusting protocols for passengers with disabilities/access requirements at airports and stations, as well as the provision and hygienic upkeep of mobility equipment
  • Accommodation, Bars and Restaurants: Focusing on accessibility to cater for different needs of clients, guaranteeing social distancing, and enhanced hygiene procedures in all tourism-related establishments
  • Tourist Activities: Including recommendations to help destinations and attractions adapt existing protocols by taking into account accessibility issues related to queuing, health and safety measures, and new venue capacities

Fundación ONCE Vice-President, Alberto Durán, said: “We are making great efforts to help everyone enjoy travel and tourism. It is fundamental that we use this time of change to sensitize all stakeholders to the need to include persons with disabilities and their families in tourism, leaving no one behind. These clients can help businesses stay afloat in these challenging times, representing opportunities for all.

ENAT President, Anna Grazia Laura stated: “These practical guidelines for curbing the spread of COVID-19, with due regard for accessibility and inclusion within tourism, can contribute to global efforts to reassure all visitors, benefitting tourists, businesses and destinations alike.

The full set of recommendations, “Reopening Tourism for Travellers with Disabilities: How to Provide Safety Without Imposing Unnecessary Obstacles” can be downloaded here.

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