2021 Global Virtual INSTO Meeting on Governance
13:00 to 16:00 Madrid Time (CET) | Thursday, 11 November 2021
Effective governance is a key condition for the sustainable development of tourism destinations. Its efficiency largely depends on inter-relationships between relevant actors in the sector, who through participatory processes are connected in the making of policies and decisions. For an evidence-based or evidence-informed decision-making process, the collection of data, deriving, inter alia, from sustainable tourism indicators, their transformation into subsequent information and knowledge, is crucial and shall help to improve tourism sustainability and competitiveness in a destination.
However, the process of informing policy decisions is highly complex. It depends on various factors, ranging from the capacity to understand what the newly generated information means for the destination, to political, cultural, financial and other considerations that are influencing such.
For the establishment of Observatories in general and for INSTO Observatories in particular, the participatory process is considered fundamental. The Rules for the Operation and Management of the UNWTO INSTO Observatories clearly outline the need to engage all relevant stakeholders through a participatory approach and involve them in the processes and decisions ensuring coherent action regarding, inter alia, the monitored issue areas as well as the selection of indicators and methodologies. However, there are multiple challenges and significant differences in this governance aspect.
This year´s INSTO Meeting is focussed on the topic of governance and participatory approaches. Selected experts and INSTO Members will share their experiences, insights and methodologies in this context.
Programme
Thursday, 11 November 2021 (13:00 to 16:00 Madrid Time)
Opening of the 2021 Global INSTO Meeting
Ms. Zoritsa Urosevic, Executive Director, UNWTO
Dr. Dirk Glaesser, Director, Sustainable Development of Tourism, UNWTO
Session I: Participatory Processes for Establishing Observatories
Presentations by INSTO Members
Australia's South West Tourism Observatory
A/Prof. Michael Volgger, School of Management and Marketing, Tourism Research Cluster, Curtin University
See Presentation
See Video
Sustainable Tourism Observatory of Mallorca, Spain
Ms. Lucia Escribano, Mallorca Tourism Board Director
See Presentation
See Video
Azores Tourism Observatory, Portugal
Prof. Carlos Santos, President
See Presentation
See Video
Q&A
Maximising the influence of Sustainable Tourism Indicators towards Systemic Change
Guest Speaker
Dr. Gloria Crabolu, EC Tourism Transition Pathway - Greener Tourism Expert, School of Hospitality & Tourism Management, University of Surrey, UK
See Presentation
See Video
Session II: Participatory Processes for Identifying Research and Monitoring Priorities
Presentations by INSTO Members
Monitoring Centre for Sustainable Tourism Observatories, China
Ms. Jiawei Jiang, Assistant Director, Monitoring Centre for Sustainable Tourism Observatories
See Presentation
See Video
Ms. Jingming Cheng, Director, Tourism Affairs Management Office, Mt. Huangshan Administrative Committee
See Presentation
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Sustainable Tourism Observatory of Lake Toba, Indonesia
Dr. Nurlisa Ginting, Head of the Monitoring Centre for the Sustainable Tourism Observatory, Universitas Sumatera Utara
See Presentation
See Video
Croatian Sustainable Tourism Observatory
Dr. Izidora Marković Vukadin, Science Associate, Institute for Tourism
See Presentation
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Algarve Sustainable Tourism Observatory
Prof. João Albino Silva, Faculty of Economics, University of Algarve
See Presentation
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Observatory of Tourism and Events, São Paulo, Brazil
Ms. Nara Sá, Advisor
See Presentation
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Tourism Observatory of the City of Buenos Aires, Argentina
Mr. Juan Sanchez Zinny, Director
See Presentation
Q&A
Session III: Annual Participatory Processes and Services
Presentations by INSTO Members
Alentejo Sustainable Tourism Observatory, Portugal
Dr. Maria do Rosário Borges, Co-Founder, Member of Management and Scientific Team
See Presentation
See Video
Sustainable Tourism Observatory of South Tyrol, Italy
Prof. Dr. Anna Scuttari, Project Manager
See Presentation
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Guanajuato Tourism Observatory, Mexico
Ms. Miriam Cecilia Adame Alcaraz, Director of Information and Analysis, Tourism Secretariat of Guanajuato
See Presentation
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Thompson Okanagan Sustainable Tourism Observatory
Ms. Ellen Walker-Matthews, CEO, Thompson Okanagan Tourism Association
See Presentation
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Q&A
ISO37000: Governing Organizations for Long-Term Wellbeing of All People and Planet
Guest Speaker
Dr. Victoria Hurth, Co-convener TC309/WG1 - Governance of Organization, Fellow at Cambridge Institute for Sustainable Leadership
See Presentation
See Video
Conclusions and Wrap-up